Terms & Conditions

Terms Of Use
The information contained within this document relates to the Apotheca By Anthia online store, trading under Anthia Koullouros Pty Ltd.

General Terms
Apotheca By Anthia may vary these terms & conditions at any time by publishing a revised version of the terms & conditions on this website.

Apotheca By Anthia reserves the right to make adjustments to information or pricing at any time. While Apotheca By Anthia will attempt to give reasonable notice of such changes, this may not be possible due to unforeseen supplier price adjustments or new information.

Apotheca By Anthia will always endeavor to deliver your goods promptly and securely within its documented delivery times. However, Apotheca By Anthia is dependent on third party suppliers and so cannot make guarantees on delivery times. Apotheca By Anthia accepts no liability on processes it does not control.

Apotheca By Anthia will always endeavor to keep a good stock of all lines so it can supply you immediately. However, if Apotheca By Anthia is out of stock of a product at the time of your purchase, it will offer an alternative or place a special order for you.

 Product prices are inclusive of GST.

Apotheca By Anthia sources products it believes meets Australia’s highest health and safety standards. It is, however, somewhat reliant on the accuracy of information being provided to us by the product suppliers.

This website contains accurate pictures of the products, along with their ingredients and nutritional information (where applicable).  However, Apotheca By Anthia does not warrant the accuracy of any product descriptions or photographs that is not an Apotheca By Anthia product. Please contact us on 02 9380 7863 or hello@apothecabyanthia.com for any information or clarification on these products.

Limitation of Liability
To the fullest extent permitted by applicable law, Apotheca By Anthia will not be responsible or liable (whether in contract, tort (including negligence) or otherwise), under any circumstances, for any interruption of business; access delays or access interruptions to the Site; data non-delivery, misdelivery, corruption, destruction or other modification; computer viruses, system failures or malfunctions which may occur in connection with your use of the Site, including during hyperlink to or from third party websites; any inaccuracies or omissions in Content, or events beyond our reasonable control.

Apotheca By Anthia accepts no liability arising from the information on this website, or on websites linked from this website, being incorrect, incomplete or misleading.

Apotheca by Anthia will not be liable for any loss, damage, cost or expense incurred in or arising by reason of any person relying on the information on this website. 

Email communications
Apotheca By Anthia keeps its customers apprised of all information, services and products that could be of interest to them by emailed newsletter.  If you receive an email newsletter from Apotheca By Anthia, it is because you registered for the newsletter, have ordered from the website or used one of our services. If you would prefer not to receive newsletters from us, please unsubscribe directly via the newsletter.

This Website and all designs, text, graphics, their selection and arrangement is the copyright and intellectual property of Apotheca By Anthia. Any reproduction, use or quotation of materials on this site requires prior written consent from Apotheca By Anthia

Payment Terms
Orders are to be paid in full prior to the dispatch of goods. Orders are only confirmed once payment has been made via the online checkout. Once an order has been received, an order confirmation will be sent via email.

Returns, Refunds & Exchanges
Orders may be cancelled by the customer by emailing hello@apothecabyanthia.com prior to the dispatch of goods. A full refund will be applied via the same payment method used to place the order. In the event the order has already been dispatched, the goods may be returned within fourteen (14) days of receipt. A full refund will be applied upon the receipt of goods via the same payment method used to place the order. The returned item must be unopened and in its original saleable condition. Return shipping for change of mind will be at the customers cost.

Faulty & Damaged Goods
Our staff takes care in inspecting and packing products so they reach you in perfect condition. However, sometimes accidents can occur in shipping.  If so, we will exchange these faulty/damaged product(s) in accordance with the requirements of the Australian Consumer Law. Please email us at hello@apothecabyanthia.comwithin seven (7) days of receipt of goods with a photo of the faulty or damaged item.

Postal Address: Apotheca By Anthia - 1A Glenmore Road Paddington NSW 2021